Inqloop
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Product

Everything an appointment-led business runs on.

Inqloop replaces the pile of tools most studios and practices end up with — a booking page here, a spreadsheet of packages there, WhatsApp on someone's personal phone — with one workspace your whole team works out of.

Scheduling

The calendar is the product. Availability is computed from the things that actually determine it, rather than from a static list of slots someone has to maintain.

  • Per-location opening hours, staff shifts, and holiday hours all feed the same availability engine.
  • Month view shows which days have anything free before a customer picks one, so nobody hunts through an empty calendar.
  • Double-booking is prevented at write time, not by convention — a slot taken while someone was filling in their details is refused with a clear message rather than silently overbooked.
  • Customers reschedule and cancel themselves through a link, and the appointment being moved is excluded from its own conflict check.
  • Time blocks for breaks, admin, and anything else that is not bookable.

Services, packages and memberships

  • A service catalogue with categories, variants, per-variant durations and prices, and images.
  • Packages of pre-paid sessions that draw down as they are redeemed, with expiry.
  • Memberships with recurring billing, member pricing, and scheduled downgrades or cancellation.
  • Upfront payment rules per service: full payment, a deposit (fixed or percentage), or nothing due until the visit.

Payments and money

  • Card checkout through Stripe, and cash recorded at the counter — both settle the same booking and produce the same paperwork.
  • Account credit that customers accrue and spend, with a ledger behind it rather than a number someone edits.
  • Promo codes that work in booking and in the cart, with a one-use-per-customer limit that is enforced server-side.
  • Invoices issued automatically once money is recorded, with terms and a footer each business configures for itself.
  • Every invoice is keyed to its payment, so a retried webhook or a re-recorded payment cannot raise a second one.

Conversations

Customer messages arrive in a shared inbox rather than on one person's phone, so the conversation survives a day off.

  • WhatsApp Business inbox with live updates — a reply appears for whoever has the thread open, without a refresh.
  • Approved message templates for the notifications WhatsApp requires them for.
  • An assistant that answers and books from the conversation, with a prompt each business configures.
  • Automations for booking confirmations, reminders, consent forms, aftercare, no-show recovery and lead capture.

Walk-ins and the queue

  • Daily sessions with a time window and a capacity, for businesses that run walk-ins rather than fixed slots.
  • Customers see their live queue number and how full a session already is before they set out.
  • QR check-in at the door, and check-out that settles what is owed and completes the visit.

Growth

  • Campaigns over WhatsApp and email, with consent recorded per customer per business and checked at send.
  • Ratings and reviews for the business, the practitioner and the service, collected after a visit actually happened.
  • Loyalty rewards after a configurable number of visits, and referral codes that credit the customer who introduced someone.
  • Short links for sharing a business, a service or a practitioner profile.

Team and control

  • Roles and granular permissions — a front-desk login does not see payroll or settings.
  • Multiple locations under one workspace, each with its own hours, staff and calendar.
  • Staff profiles and practitioner pages that customers browse and book directly.
  • An activity log of what changed, and who changed it.

For your customers

Customers get an app of their own, not just a booking form. They can hold appointments, packages and memberships at more than one business from the same account.

  • Browse and filter businesses by type, rating, city and country, or by what is near them.
  • A cart for booking several things at once, with suggestions from the same and other businesses.
  • Purchase history with full receipts — business, service, practitioner, location and promo code — and the invoice attached.
  • Rate a visit from the receipt it belongs to.