Help
Inqloop Support
When something needs attention, send enough context for us to start investigating immediately.
Contact support
Email notification@inqloop.com or call +91 91148 60567. For product questions before you create a workspace, use the contact page.
Help us find the issue quickly
- Tell us which workspace and location are affected.
- Describe what you expected, what happened instead and when it happened.
- Include the appointment, payment or conversation reference when one is visible.
- Attach a screenshot if it helps, but remove card details, passwords and other secrets.
- For an account-access problem, write from the email address associated with the account.
What response to expect
Support messages are reviewed on business days. We aim to acknowledge a complete request within one business day. Investigation and resolution times vary with the issue, and an acknowledgement is not a promise that the issue will be resolved in that period.
Confirmed incidents affecting booking, payment, access or messaging for multiple customers are prioritised immediately and published on the service status page.
Self-service documentation
The Inqloop Help Centre covers workspace setup, bookings, payments, WhatsApp and account security.
Security reports
If you believe you have found a vulnerability, email notification@inqloop.com with clear steps to reproduce it. Test only against your own workspace and do not access another person's information. Our full reporting approach is on the security page.
About automated email
noreply@inqloop.com sends automated account, booking and service notifications. Replies to that address are not monitored. Forward the message to notification@inqloop.com when you need help with it.