Terms of Service

These terms are between Inqloop, Kalinganagar, Bhubaneshwar, Odisha – 751019, India ("Inqloop", "we") and the business that creates a workspace ("you"). By creating a workspace or using the service, you accept them.

If you are a customer of a business that uses Inqloop, these terms do not govern your booking. Your agreement about the appointment, its price, cancellation and refunds is with that business — its policies are shown to you at its own policy page and in the booking flow.

• You are responsible for what happens under your workspace, including what your team does with the access you grant them.
• Keep credentials secure and tell us promptly if you believe an account has been compromised.
• You must be legally able to enter this agreement and to operate the business you are running through it.
• Give us accurate account details and keep them current — we use them to reach you about the service.

• Your business data and your customer records remain yours. We do not sell them and do not use them to advertise to anyone.
• You grant us the permission needed to host and process that data in order to run the service for you.
• You are the controller of your customers' personal data. You are responsible for having a lawful basis to hold it, for the accuracy of the consent you record, and for honouring requests your customers make to you.
• You can export your data at any time.

You agree not to:

• Send marketing to people who have not consented, or continue after they have opted out.
• Use the service to send unlawful, deceptive, harassing or infringing content.
• Upload malware, attempt to breach or probe the service, or interfere with other workspaces.
• Resell or white-label the service without our written agreement.
• Circumvent WhatsApp's or Stripe's own policies through us.

We may suspend a workspace that is causing harm — to its customers, to other workspaces, or to our standing with the providers the service depends on. Where circumstances allow, we will tell you first.

• Card payments from your customers go through your own Stripe account and are governed by Stripe's terms. Stripe's fees are between you and Stripe.
• Money your customers pay you is yours; we do not hold it.
• You are responsible for the tax treatment of what you sell, including any tax you must charge and remit.
• Fees payable to Inqloop for the service are as agreed with you in writing.

The service integrates with Stripe, Meta's WhatsApp Business Platform, and others listed in the privacy policy. Those providers set their own terms and can change them, approve or reject templates, or restrict accounts, independently of us. We are not responsible for their decisions.

We work to keep the service available and will give notice of planned maintenance where we can. We do not promise uninterrupted service, and outages at the providers above can affect parts of it — for example, WhatsApp delivery — while the rest keeps working.

• You can stop using the service and ask us to close your workspace at any time. Export your data first.
• We may end the agreement for a material breach of these terms that is not put right after notice.
• On closure we delete or anonymise your data as described in the privacy policy, except records we must keep by law.

The service is provided as described on this site. To the extent the law allows, we are not liable for indirect or consequential loss, or for lost profits, revenue or goodwill. Nothing here limits liability that cannot lawfully be limited.

You remain responsible for your own obligations to your customers — including delivering the services they book and handling their money and data properly.

We may update these terms. Material changes will be notified to workspace owners rather than made silently, and take effect from the date given in that notice.

These terms, and any dispute arising out of them, are governed by the laws of India, with the courts at Bhubaneshwar, Odisha having exclusive jurisdiction.

Inqloop
Kalinganagar, Bhubaneshwar, Odisha – 751019, India
notification@inqloop.com
Last updated: 22 August 2026